I’m Gloria Holden and, over the years, I’ve owned businesses and worked for and with many other business owners in an Operations capacity. One of the biggest challenges I’ve seen for CEOs is that they’re often stuck working IN the business instead of ON it. And that usually means that growing the business takes a back seat to just fulfilling the daily tasks needed to keep it afloat. If that sounds like you, I can help.
A Fractional COO is a part-time or temporary hire that fills the role of a COO for companies that can’t yet afford a full-time one. With average salaries currently ranging from $264,809 to $720,565 (data from salary.com), most small to medium size businesses just don’t have the budget for it.
A CEO is truly the leader of a company and is responsible for vision, generating big ideas, framing culture, and establishing great relationships. The COO position is an implementor – essentially a “Champion of Change,” and can be the closest thing to a partner that a business owner has without giving up ownership, so it’s important to have the right person.
The role of a Fractional COO typically includes
In addition to the typical duties, one of my greatest strengths is the ability to sit down with the CEO of a business and explore what that owner really wants for their business. I come alongside as a servant leader and take the role of helping to refine the vision of the CEO, and then to implement and execute that vision. Sometimes it’s just having a conversation where I ask lots of questions. Sometimes it’s integrating what’s already a well-defined vision. It varies with every client.
If you’re a CEO wanting to scale your business, chances are you need a COO to help you make that happen. Consider this:
I’ve learned that the quality of the answers we get – whether in life or in business – is directly correlated to the quality of the questions we ask… and I help business owners ask better questions. Then I help them put practical tools and systems in place to get to the next level.
My experience covers a wide variety of industries, serving in a number of different roles:
Our customers’ feedback and experience are the most important part of what we do and is what motivates us to strive forward.